Conditions of sale
This document regulates the conditions of sale for purchases made by the website

Exporta is not responsible for any loss or damage,direct or indirect,arising from the sale of articles published in the catalog,including delayed and / or undelivery of the product,or for any other event not directly attributable to our company . Many of the products of the e-shop will be available in 7 days from the date of order of the client,even if not directly specified.
Exporta does not assume any liability for loss of products after they have been delivered.

Technical Informations
The technical informations included in the website,are derived from informations published by the manufacturer of the articles included in our catalog.
Exporta,therefore,reserves the right to modify or adapt the technical informations of products in the catalog,without any prior notice.

Products availability
Exporta reserves the right to accept or decline any orders that are placed.
Items for sale may be temporarily unavailable,in which case our customers will be notified by e-mail within a maximum of seven days from receipt of purchase. In the event that the item ordered was no longer available,we will demand the right to cancel and credit back any amounts paid.

Bottles reservation
For all the bottles indicated in our catalogue as "on reservation" we require a confirmation deposit of 50% of the total amount.
In case Exporta should be no able to supply them within the fixed terms,we'll proceed with refund of deposit.

Warranty on the bottles
Exporta guarantees the external appearance of the bottles,and if there are defects on the status of labels,capsules or more,it also communicates them to the customer,eventually also through photos of the bottles.
In no case,however,is guaranteed the contents of the bottles or the drinkability of the same.
The customer not satisfied of the bottles can enjoy the right of withdrawal but never once uncorked a bottle can use this right or reimbursement.

Product prices shown are VAT (22%) included.
Prices subject to change at any time without notice.

VAT Deductability
Some of the bottles present in our catalogue comes directly from important private caves.
For these bottles VAT is not deductable.
Besides Exporta doesn't issue documents destinated to VAT refund.

Purchases and payments
The purchase of wine,as of all alcoholic substances,is only allowed for 18 years old
The customer agrees to be 18 years old before the date of the order.
The ordered items must be paid in advance by one of the methods of payment presented (PayPal or bank transfer ) to cash before the end of the order. Please remember to send payment within 3 working days once the order is confirmed.

Orders payment deadlines and deposits
With reference to all the confirmed orders by Exporta,but not settled by the customer within the therm of 1 week,will be applied a deduction of 50% on the total amount of the order/s,that will be deducted from the deposit and/or payments already received and the order/s will be consequently cancelled.

Right of return
All purchases on Exporta site are subject to the Italian legislative discipline ( D.lgs. n. 206/05 ),dictated in the field of distance contracts,where the delivery of goods takes place at the residence of the purchaser.

The legislation,commonly known as Return Policy,provides that this right is exercised only by individuals (consumers) acting for purposes that are unrelated to their business. The right of withdrawal,therefore,can not be exercised by legal persons and natural persons acting for purposes related to a business. Excluded from the right of withdrawal also purchases made by retailers or by persons in whatever capacity they purchase for resale to third parties.

What is: the consumer has the right to cancel the contract within 10 days of receiving the goods,returning the goods to the seller,who will reimburse the price of goods returned.

The right of withdrawal does not apply to products delivered sealed,which have been opened by the consumer.
To exercise this right you must have the following documents and information:

-the original invoice
- bank on which to obtain the transfer

The communication must be sent by registered mail within 10 working days from receipt
of goods.

The registered letter must be sent to :
Exporta di Michel Donato - Via Orazio Vecchi 6 - 00124 Rome-Italy

The registered letter must contain the declaration of intention to exercise the right of withdrawal,indicating all the data mentioned above.

Before making any return of the goods please contact Exporta to the following email :
The product will be shipped at the expense of the customer.

Items ordered will be sent by courier (UPS,SDA,FEDEX) properly packed.
The goods travel at your risk,so our customers are cautioned that any claim for damage to the goods must be notified immediately upon receipt of the goods by signing a receipt indicating the type of damage.

All the goods travel insured and trackable.

Delivery times vary from 1 to 3 working days for domestic shipments and from 3 to 7 working days for international shipments.
These times are merely indicative.

For any legal dispute is competent the court of Rome.